FAQ

1. What types of pickleball equipment do you sell?

We offer a wide range of pickleball equipment, including paddles, balls, nets, bags, and accessories for players of all skill levels.

2. Do you offer international shipping?

Currently, we ship within Malaysia. If you're outside these areas, please contact us to check for shipping options.

3. How long does shipping take?

Orders typically take 2-3 business days for processing and 3-5 business days for delivery, depending on your location. You will receive a tracking number once your order has shipped.

4. Can I modify or cancel my order after placing it?

We process orders quickly, but if you need to make changes, contact us within 12 hours of placing your order. Once an order has been shipped, modifications or cancellations are not possible.

5. What is your return policy?

We accept returns within 7 days of delivery for unused and unopened items in their original packaging. See our refund policy below for more details.

6. Do you offer warranties on your products?

Some of our products come with manufacturer warranties. Please check the product details or contact us for more information.

7. How do I choose the right pickleball paddle?

Choosing the right paddle depends on factors like weight, grip size, and material. Contact us for recommendations.

8. Do you offer bulk or wholesale discounts?

Yes! If you're purchasing for a club, school, or organization, reach out to us for special pricing.

9. How can I contact customer support?

You can reach us by submitting your request here or call us at [insert phone number] during business hours.